✉️ Update Shopify's notification emails

Edited

Customize your transactional emails to direct customers to the Track tracking page.

✏️ Editing Shopify Emails

Tip: Checkout Shopify's official documentation

By default, Shopify will send several transactional emails to a customer during the lifecycle of an order.

  • Order Confirmation*

  • Shipment Confirmation*

  • Out for Delivery

  • Delivered

Note: * The Order Confirmation and Shipment Confirmation emails can only be disabled on Shopify Plus shops.

Without any customization, these emails look like this:


Adding the Track link

Step 1. In Shopify go to Settings > Notifications and open the email to edit.

Step 2. In Track go to the Storefront Tracking > Shopify Page and click Email Links. A modal with code will pop up.

Step 3. Click the Copy Code button (red box above) and place that code at the top of the email.

Step 4. Click the Copy Variable button (blue box above) and replace order_status_url and fulfillment.tracking_url in the body of the email with that variable.

Step 5. Click Save.

This video shows how to make the updates above.