Intro to Tracking Pages
The days between "order confirmed" and "delivered" are when customers quietly wonder where their package is. A tracking page answers that question before they have to ask.
Loop tracking pages bring that moment back to your store. Your brand, your page, your updates, instead of a generic carrier site with your name stripped off. That gives your customers confidence their package is moving. And because tracking pages are some of the most visited pages on a store, they also reduce "where is my order" tickets and turn engaged post-purchase traffic into repeat purchases.
There are two ways to build your tracking page:
Shopify native (recommended). Created and managed in your Shopify Theme Editor and powered by the Loop tracking app block. Loop sets one up for you on install. With attention to a few settings, your page is live in under 3 minutes and fully customizable. This is the right fit for most merchants. See the Shopify Native Tracking Page setup guide.
Headless. Self-hosted in your own environment and designed by you, powered by the Loop Shipments API. Choose this if your store is headless or needs a bespoke build of your own design.
Use the links below to go deeper on setup and customization.